Canon MJ's partner repair company operates from 9:00am to the early evening. This means that YMM processes, which take place before and after work is completed by the partner repair company, tend to focus on early morning and early evening hours. This unique setup presents a headache for workers used to the shifts of general manufacturing companies. However, it is common for Yamato Group TA-Q-BIN delivery locations to have three shifts a day. As such, YMM has amassed expertise at enhancing work efficiency to address similar types of irregular working hours.

What is more, Canon MJ, YMM and Canon MJ's partner repair company have jointly contributed to improving work efficiencies on the job by sharing their corporate insights with one another.

The three companies have set their own proprietary key performance indicators (KPI), such as the "rate of deliveries by 9:00 am" (indicator for YMM's delivery of the planned number of printers to the fourth floor by 9:00 am) and the "rate of shipments awaiting delivery on the same day" (indicator for showing the ratio of items not processed on the same day of entering the warehouse and still awaiting delivery), in striving to make continual improvements. The setting of quantitative indicators also helped to raise worker morale at YMM. Moreover, a regular meeting is held every month involving all three companies plus YCS which is responsible for call center operations, with the aim to further improve work processes. As a result of these initiatives, the repair efficiency has improved by over 80% compared to before the Yamato Group began providing the front- and back-end repair processes.