At the Forefront of Logistics [Client Case Studies] 
Behind the scenes of logistics reform with client companies who have solved their problems

Balancing Risk Management with 60 Million Yen in Cost Reductions Realized Through "Interoffice Mail Revolution" 
Complete Revamping of Interoffice Mail Delivery System Including the Handling of Personal Information 
All Nippon Airways Co., Ltd.

All Nippon Airways Co., Ltd.
All Nippon Airways Co., Ltd. 
Japan's Act on the Protection of Personal Information has forced companies to use secure methods such as registered mail to send interoffice mail that contains personal information, placing greater pressure on their expenses. Yet, All Nippon Airways Co., Ltd. (ANA) was able to simultaneously cut costs by 60 million yen and establish advanced security measures by implementing Yamato System Development Co., Ltd. (YSD)'s Interoffice Mail Tracking ASP. 
(Reporting and editing by Nikkei BP Consulting Inc.)

  • Chapter-01. 
New System Used to Send Important Documents
  • Chapter-02. 
System Built in Close Collaboration with YSD
  • Chapter-03. 
System Customized to ANA's Specifications
  • Chapter-04. 
Introduced Specially Designed Returnable Envelopes
  • Chapter-05. 
Balancing Cost Reductions and Risk Management
Photo

Mr. Hiroshi Douchi
Senior Manager
General Administration Department
All Nippon Airways Co., Ltd.

Photo

Mr. Keisuke Tanaka
Assistant Manager
General Administration Department
All Nippon Airways Co., Ltd.


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About the Yamato Group

The Yamato Group includes the following companies: Yamato Transport Co., Ltd., which has developed an express delivery network nationwide; Yamato System Development Co., Ltd., which develops and operates diverse IT solutions including data centers; Yamato Home Convenience Co., Ltd., which transports and sets up consumer electronics, household goods, and machinery that cannot be transported via express delivery; Yamato Logistics Co., Ltd., which specializes in domestic and overseas logistics outsourcing; Yamato Financial Co., Ltd., which provides settlement services; and others. These companies pool their talents, which encompass "information, logistics, and settlement", to provide optimal solutions from a comprehensive perspective to the problems of client companies.